Device Grading – GOLDie Standard
With our cutting-edge operational technology platform, we deliver customer-specific solutions aimed at providing cost-sensitive devices.
Our best-in-class services utilize OEM methodologies and materials to provide a superior product. Our latest automated process in cleaning, grading and testing devices ensure devices are being recycling and repurposed for the highest quality standards. CPOs will be as new as possible!
Our RMA process includes but is not limited to:
- Complete reverse logistics program, which includes support of retailer returns, triage returns, DOA, warranty returns management, Re-Kit A-stock returns
- Automated systems with client-specific processes to reduce cost in effective RMA
- Dedicated, trained and knowledgeable staff who handle the RMA process
Solutions
Triage
- Receive device & verify count
- Disinfect & Clean devices
- Cosmetic grading of devices
- Functional testing of devices – automated & Manual
Categorize
- Classify as New, A, B, or C stock
- Device that requires repair – pre-approved costs, customer approval for classified devices and conditions
- Notifications to customer of BER devices; mark for reclamation & harvesting
Repair
- Service & Repair – Level 1
- Service & Repair – Level 2
- Service & Repair – Level 3